Privacy notice

You are hereby informed that YALE will treat the personal data you provide through the online forms or during subsequent communications between you and YALE in an appropriate, relevant and not excessive manner according to the specific, explicit and legitimate purposes for which they were obtained. In particular, YALE will process the personal data for the following purposes, to the extent that there is a legal basis for each processing activity as explained below:

(a)   To manage the requests sent by the user, including requests for information regarding, for example, the products marketed by us, the products and/or services purchased by you, etc.

(b)   To administer and improve the Website by performing statistics on your use of the Website in order to understand how the Website is used so that we can improve your experience.

The legal basis for the processing of data for purposes (a) is the execution of the terms and conditions of the Website.

 

The legal basis for processing the data for purpose (b) is the legitimate interest of YALE in detecting areas for improvement and optimisation of the functionalities offered through the Website. We have made a prior analysis to ensure that YALE's legitimate interest in this matter does not impact on the rights and freedoms of the user, so if you are interested in learning more about this, please contact us.

 

YALE will collect and process the personal data provided by you through the contact form. You acknowledge and agree that failure to provide certain personal data will prevent YALE from providing all services related to such data. Under no circumstances will YALE illegitimately cede or exploit this data or use it for any purpose other than that expressly stated herein.

YALE will keep your personal data for as long as is necessary to manage your relationship with YALE, either through (i) your use of the "Customer Area" and/or (ii) your request for information. In addition, YALE will process your personal data to send you commercial communications to which you have subscribed until such time as you unsubscribe or cancel your subscription. When we process your personal data for the purpose of administering and improving the Website, we will process your personal data in a timely manner during the time in which we are taking the specific actions.

This means that your personal data will not be kept for longer than is necessary for the purposes described above, without prejudice to the retention of such data as may be necessary for the establishment, exercise or defence of potential claims and/or as permitted by applicable law. Once the possible actions have been prescribed in each case, we will proceed to erase the data.

  

YALE informs you about the possibility of exercising your rights of access, rectification, opposition, deletion, portability and limitation of the processing of personal data collected by YALE.

 

These rights may be exercised free of charge by you and, where applicable, by your representative, by means of a signed written request sent to the following address

 

Escritório de Porto

 

Rua Hintze Ribeiro, 585 - Sala 305
4450-692 Leça da Palmeira

 

This request must include the following information: your name and surname, address for notification purposes, photocopy of your National Identity Card or Passport, and the specifics of your request. In the case of representation, this must be demonstrated by means of a reliable document. You may also exercise these rights through our privacy contact form 

 

In addition to the above rights, you have the right to withdraw your consent at any time using the procedure described above, without such withdrawal of consent affecting the lawfulness of the processing prior to the withdrawal of your consent. YALE may continue to process your data to the extent permitted by applicable law.

 

YALE reminds you that you have the right to file a complaint with the relevant supervisory authority.

As mentioned in the previous section, you have the right to revoke your consent to receive commercial communications at any time by simply notifying YALE that you no longer wish to receive commercial communications. To this end, the user may either revoke his/her consent in the manner described in the previous section or click on the link included in each commercial communication, thus cancelling the sending of electronic commercial communications.

The Website is not intended for children under the age of 18. By accepting that you have understood this Privacy Policy you declare and guarantee that you are 18 years of age or older.

YALE undertakes to comply with its obligation of secrecy of personal data and its duty to keep them and will take the necessary measures to prevent their alteration, loss, unauthorised access or processing, in accordance with the provisions of applicable legislation.

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