Smart Door Locks

Getting started

What batteries does my lock use and how long will they last?

The product uses four 1.5v (LR6) alkaline AA batteries. The batteries will last for approximately 1 year, based on the lock being used 10 times a day.

My Remote Fobs have stopped working

Please remove the module and then the battery from the Remote Fob. Then reset the module and then re-insert the battery into the Remote Fob... Please 're-learn' key fob. 

What are the differences between modules?

The Yale Keyless Connected Smart Lock can have Z-Wave® and Yale modules added to allow easy integration to smart home systems.

  • Z-Wave® Module: Using the Z-Wave® module, the Keyless Connected lock can be compatible with Z-Wave® technology, allowing connection to approved third party smart home products such as Samsung SmartThings.
  • Yale Module: The Keyless Connected lock can be connected to the YaleEcoSystem and CCTV range, allowing you to open your door using the Yale Alarm or CCTV app. For more information and instructions on connecting to other Yale devices, please go to www.yale.co.uk/YaleEcoSystem
  • Remote Fob Module: The Keyless Connected Lock can be opened using a Remote Fob
Are the Modules interchangeable?

Yes, as long as you have the Keyfree Connected model of the lock. 

What is the operating range of the Key Fobs?

The maximum operating distance is 10m. 

I've forgotten my Master Code

You will need to do the reset procedure to take the lock back to the default setting of '123456'. Once completed please follow the instructions to set a new pin code. See page 26 of the instruction manual for guidance on how to do this https://www.yale.co.uk/en/yale/couk/productsdb/smart-locks/Keyfree-Connected-Smart-Lock/

How do I turn the silent mode on/off?

Press any button, then enter the Master Code followed by the ‘#’

Select the ‘8’ button followed by the ‘#’.

Press ‘1’ for silent mode or ‘2’ for sound assisted mode.

Press the ‘#’ button to finish.

For further information please see the installation guide found here https://www.yale.co.uk/en/yale/couk/productsdb/smart-locks/Keyfree-Connected-Smart-Lock/

My key fob has been lost/stolen, can I remove it from my lock?

Yes, you can. Please see page 15 of the instruction manual for instructions on how to do this view https://www.yale.co.uk/en/yale/couk/productsdb/smart-locks/Keyfree-Connected-Smart-Lock/

How do I register a Key Fob?

Press any button, then enter the Master Code followed by the ‘#’

Select the ‘3’ button followed by the ‘#’.

Select the ‘1’ button followed by the ‘#’.

Enter the slot number for the fob followed by the ‘#’.

Push both unlock buttons on the key fob.

Press the ‘#’ button to confirm.

Press the ‘#’ button to finish.

For further information please see the installation guide found here https://www.yale.co.uk/en/yale/couk/productsdb/smart-locks/Keyfree-Connected-Smart-Lock/

How do I open the Keyfree Connected Smart Door lock?

PIN code – Press any button, enter registered PIN code, press the ‘enter’ button, press the outer handle down.

Remote control (optional) – Simply press any button on the key fob then press the outer handle down

How do I lock the Keyfree Smart Door lock?

Locking from the inside: Press push button and lift the handle, this can be done anytime and will always fully secure your door.

Locking from outside: Close the door and lift up the handle within the set connection time. Once the outside handle disengages you must enter your PIN or press any button on the key fob and lift up the handle within the connection time to securely lock your door

How do I delete a User Code?

Press any button, then enter the Master Code followed by the ‘#’

Select the ‘2’ button followed by the ‘#’.

Press the ‘2’ button followed by the ‘#’.

Enter the slot number for the user code followed ‘#’.

Press the ‘#’ button to finish.

For further information please see the installation guide found here https://www.yale.co.uk/en/yale/couk/productsdb/smart-locks/Keyfree-Connected-Smart-Lock/

How do I set a User Code?

Press any button, then enter the Master Code followed by the ‘#’

Select the ‘2’ button followed by the ‘#’.

Press the ‘1’ button followed by the ‘#’.

Enter the slot number for the user code followed ‘#’.

Enter the new user code followed by the ‘#’.

Press the ‘#’ button to finish.

For further information please see the installation guide found here (link to manual https://www.yale.co.uk/en/yale/couk/productsdb/smart-locks/Keyfree-Connected-Smart-Lock/

How do I set the Master Code?

Press any button, then enter the Master Code followed by the ‘#’.

Select the ‘1’ button followed by the ‘#’.

Enter a new Master Code, then press the ‘#’.

For further information please see the installation guide found here https://www.yale.co.uk/en/yale/couk/productsdb/smart-locks/Keyfree-Connected-Smart-Lock/